- companies looking to offer workforce development opportunites for their staff
- adults (19+) in work and looking for CPD qualifications to enhance their career
There are no formal entry requirements to access this course
This qualification aims to provide learners with the underpinning knowledge that is required by employees to work in
a range of different environments within a customer service role.. The qualification aims to help learners develop
essential knowledge of how to carry out customer service tasks, such as how to manage information and supporting
events, know how to apply their knowledge in a variety of industries and job roles
Online portfolio and assessments
Learners can access a variety of other distance learning qualifications in similar disciplines. Alternatively the wide variety
of full and part time courses available at the college will accept this qualification as part of their entry requirements
Please note failure to complete this qualification in a timely manner may result in an administration charge being applied