Target audience
16-19 school leavers
Entry requirements
2 Level 4's and 2 Level 3's including English
Course content
- Customer Service
- UK Travel & Tourism Industry
- UK Coastal Tourism
- Travel Agency Operations
Teaching & Learning
A combination of practical activities, role-plays and theory sessions
Assessment criteria
There is an element of communication involved, learners will be assessed by the following:
- Assessor observation
- Witness observation
- Worksheets
- Assignments
- Professional discussion
- Record of oral and written questioning
Progression
Level 3 NCFE Aviation, Travel & Tourism
Other information
Students must make every effort to attend all sessions, those with work or family commitments should be aware of the need to attend all classes, for the duration of the course
