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Welfare and Safeguarding Support

COVID 19 UPDATE: Mental Health Support 

If you are feeling low in mood, worried or anxious and require support from the College’s Mental Health Support Team then please email your name, HCFE College, Hartlepool, and your telephone number to and someone will contact you. Your Mental Health Support Team is available Monday – Thursday 8.30-5.00pm and Fridays 8.30-4.30pm. Please note that we are not a crisis or out of hours emergency service. If you have serious concerns about your mental health and wellbeing then you must contact your local CAMHS Crisis service on 0300 013 2000 Option 6.

You can also contact your College WARM if you need someone to chat to and who can also refer you to the College’s Mental Health Services:

Welfare or safeguarding concerns

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Hartlepool College is fully committed to safeguarding and promoting the welfare of young people and expects all staff and volunteers to share this commitment. We operate a safe recruiting and selection policy and procedure and have in place a child safeguarding policy, which can be viewed upon request.

The aims of these policies and procedures are to provide a safe environment for all students which is conducive to learning and to identify students who are suffering or likely to suffer significant harm, and taking appropriate action if required to keep them safe both in college and at home. We also contribute to effective partnerships with external agencies across the region and work closely with all support services.

Our College WARMS team suport with:

Bullying (including cyber-bullying) / Discrimination / Physical Abuse/Domestic Violence / Mental Health / Drugs (Substance Misuse) / Sexual Abuse / Emotional Abuse / Neglect at Home  / Homelessness/Housing Issues / Financial Worries


Student Bullying, Safeguarding, Welfare & Prevent Queiries/Concerns Contacts

Please contact Debbie Hill on 07931 360807 or by email 

Deborah Caygill is the Designated Safeguarding Lead responsible for dealing with safeguarding issues. Professional organisations, public services or support agencies please email 

For issues around 'Prevent' please phone Ronnie Bage (College Prevent Lead)  07931 360836  or email


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