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Student Support

Student Support Team

We believe that student support is essential to a successful learning experience and our staff at Hartlepool College work to ensure that all students have access to the best possible guidance and support systems. Dedicated staff across the college offer a range of tailored support to all students, ensuring that each student reaches their full potential when studying with us. We're so committed to high support standards that we frequently gain the Matrix Standard; a kitemark for quality Information, Advice and Guidance provision.

Student Support is at the heart of our offer so is located on the ground floor in Student Services, beside the main reception. The team houses many specialist staff who can help with multiple aspects of support, including finance, transport, careers and transitions. We also have a dedicated Welfare and Retention Mentors, and qualified staff to support students with SEN. The teams are happy to answer any questions and can arrange appointments or signpost to other services within the college or externally as appropriate. 

The menu on the left of this page will give you more information on Student Support, Careers, Welfare and SEN. Each page also contains relevant contact details and downloadable documents to assist with any queries.

If you would like to speak to Student Support please visit us, call 01429 295000 ​or contact us via email: enquiries@hartlepoolfe.ac.uk.

*Voted Number 1 Student Services Department in the UK in Further Education at the March 2017 NAMSS National Awards

Associated documents

  • HCFE Statement of Service
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16-18
16-18
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Apprenticeships
apprenticeships
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19+ Adult
19+ adult
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Higher Education
higher education
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Employers & parents
employers & parents